Digital Transformation Consulting

What is digital transformation?

Digital transformation describes the process of leveraging digital technologies to create new or adjust existing business processes, culture, and customer experiences to adapt to changing consumer needs and market behaviour. Digital transformation impacts every industry. Whether your business generates revenue through digital media, clients services or physical goods, technological innovations can transform your business operations, distribution, and customer service.

What are the best use cases?

  • Customer Experience

  • Business Operations

  • Process Automation & Digitization

  • Performance Management

  • Organisation & Governance

  • Customer Understanding

What are the benefits?

  • Growth

  • Operational Efficiency

  • Reduce Costs

  • Business Agility

  • Customer Acquisition

  • Increase Revenue

  • Customer Retention

Atlas Digital Consulting – we can help you turn technology innovations into handy tools to enhance your business operations and prepare you for the Industry 4.0

Leverage innovative technologies to stay ahead of competition

1. Innovative technology services to help you transform your business

Atlas Digital Consulting combines innovation, intelligence and deep industry knowledge with emerging technologies applied by our ecosystem partners to futureproof your business.

Our handpicked digital tools and tailor-made software solutions will help you streamline your production operations, expand distribution, build a better workplace for employees, and improve the overall customer experience.

Step 1
Deep analysis of your entire business operations, work processes and infrastructure
Step 2
Presentation, consultation and evaluation of suitable technology
Step 3
Innovations & software solutions customization and implementation

2. Intelligent Platform Services

The assessment of the own status quo in terms of modern customer management is a big challenge for many companies. However, an accurate assessment is a very crucial step which determines the success of an implementation of a CRM system.

Atlas Digital Consulting assists you in identifying your current technological state and compare it with your goals and requirements.

We will also develop a tailor-made roadmap in order to constantly benchmark our optimizing activities.

Intelligent Platforms are a combination of various technologies: cloud computing, blockchain, AI, IOT, machine learning and cyber security. Intelligent Platform Services is about the intelligent platform combined with innovation and deep industry experience.

Internet of things

Atlas Digital Consulting understands that every business has its unique philosophy, production processes and business models. The market of intelligent service platforms is highly competitive and every single one has its advantages and unique features. There is no all-in-1 solution on the market that fits everyones needs. Our team of experts can help identify the most suitable intelligent platform, develop a tailor-made business strategy for change and provide a roadmap for the transformation process.

The Implementation of a CRM Platform is indeed a very important step, which requires preparation, commitment and cooperation across the entire organization. Adopting a new CRM System can change a whole perspective – of a customer being at the heart of business and all information being kept in one centralized database. It is a strategic approach that unites innovative technology, internal processes, employees and data management across an entire organization, with a clear goal: customer care and acquisition.

With our expertise we will guide you through the whole transition process. From strategy development through our tailor-made customizations and implementations, we assure you that your IT-infrastructure, business processes and workforce are seemlessly integrated. With the power of  strong partnerships with companies such as SAP, Oracle, Microsoft, Salesforce, AWS, Google and others we are confident to help you maximize your profits and increase your production efficiencies.

After a successfull platform implementation and data migration there is only one crucial step left to do. It is the part that a lot of businesses usually underestimate and dont put much attention to it. Over the years we discovered that in order to guarantee a seemless deployment of a new CRM System you need to create a clear plan of action that combines a proper introduction and professional training of the employees with ongoing technical onsite support. Atlas Digital Consulting will assist you with on-site, tailor-made trainings to incentivise user adoption, reduce erros and increase efficiencies.

Our project management team will also be happy to provide you with personal support if there is need for personal customization or additional app development.

Personalized CRM System Solutions

Personalized CRM Systems can help you make smarter decisions, efficient sales processes, close more business deals, increase leads, enhance productivity.

True Benefits of using a fully adopted and personally customized CRM System Solution

 

  • Track sales activity
  • Track opportunities and closing rates
  • Offer connectivity between teams
  • Manage relationships
  • Generate customized reporting
  • Manage business operations
  • Automate sales and marketing activities
  • Increase profitability
  • Increase productivity

CRM Software Market Share by Revenue 2018

  • Salesforce
  • SAP
  • Oracle
  • Adobe
  • Microsoft
  • Others
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